Protecting Our Younger Audience
At Funbet, we maintain a zero-tolerance policy towards underage gambling. We employ robust age verification processes to ensure that only adults can access our platform. To verify age, we may request documents such as a valid passport, driver's license, or national ID card. Minors attempting to register or play may face legal consequences, as underage gambling is strictly prohibited.
- We check the age of all new registrants against official records.
- We monitor user activity to detect and prevent underage gambling.
- Parents and guardians can safeguard children by monitoring their online activities and reporting any suspicious behavior to us.
For guidance on protecting children from unauthorized access to gambling sites, we recommend that parents and guardians educate their children about the risks associated with gambling and set clear boundaries.
Your Control Over Spending
Funbet empowers users to maintain control over their spending through our deposit limit feature. Users can set daily, weekly, or monthly deposit limits to align with their budgetary needs. To set or modify deposit limits, users can follow these steps:
- Log in to their Funbet account.
- Navigate to the account settings or financial management section.
- Select the desired limit period (daily, weekly, or monthly) and enter the preferred limit amount.
- Confirm the changes to activate the new deposit limit.
Users can decrease their deposit limits instantly, while increases are subject to a cool-down period to ensure responsible decision-making. By setting deposit limits, users can better manage their financial commitments and enjoy a more responsible gaming experience.
Where to Seek Professional Guidance
For users who may need additional support, we provide direct links to reputable external organizations that specialize in problem gambling support and counseling. These organizations offer a range of services, including:
- Counseling and therapy sessions.
- Support groups and online communities.
- Helplines and emergency support services.
Some of the organizations we recommend include GamCare, Gamblers Anonymous, and Gambling Therapy. These organizations can provide users with the guidance and support they need to address problem gambling behaviors.
Time Awareness Prompts
Funbet's reality check feature is designed to promote responsible gaming by periodically alerting users to the elapsed time they have spent gambling. These alerts function as mandatory pop-up notifications that provide critical information, such as:
- Current session duration.
- Session net winnings or losses.
Users can acknowledge these alerts and adjust their frequency to suit their needs. By providing regular reminders, we help users stay aware of their gaming activity and make informed decisions about their play.
Temporarily Stepping Aside
For users who need to take a break from gaming, Funbet offers self-exclusion options with various durations, including 6 months, 1 year, 5 years, or permanent exclusion. To initiate self-exclusion, users can follow these steps:
- Log in to their Funbet account.
- Navigate to the account settings or responsible gaming section.
- Select the desired self-exclusion period.
- Confirm the self-exclusion request to activate the chosen duration.
During the self-exclusion period, users will be prevented from accessing their account, and new account creation will be blocked using various verification methods. We take concrete steps to enforce self-exclusion across our platform, ensuring that users can take a break from gaming with confidence.
For all responsible gaming inquiries, please contact our dedicated support team at [email protected]. Our team is available to provide assistance and support to users who need help with responsible gaming-related issues.